Last Updated: 17/09/2024
At Goldy Duppata House, we strive to ensure that your shopping experience is smooth and enjoyable. Below is our shipping policy, which outlines the details regarding shipping and delivery of our products.
1. Shipping Methods and Carriers
We utilize reliable carriers to ensure your orders are delivered safely and on time. The shipping methods available will depend on your location and the size of your order.
2. Processing Time
- Orders are typically processed within 4-5 business days after payment confirmation.
- During peak seasons or promotional events, processing times may be longer. We will notify you if there are any delays.
3. Shipping Methods
- We offer several shipping options through trusted carriers. The available shipping methods will be presented at checkout.
- The shipping method you select will determine the delivery time and cost.
4. Shipping Rates
- Shipping costs are calculated based on the weight of the items in your order and the delivery location.
- You can view the shipping rates during the checkout process before finalizing your order.
5. Delivery Time
- Estimated delivery times may vary based on your location and the shipping method selected at checkout.
- Standard delivery usually takes between 5-10 business days after processing, while express delivery options may be available for quicker shipping.
6. Order Tracking
- After your order is shipped, you will receive an email with a tracking number so you can monitor your shipment’s status.
- You can track your order on the carrier’s website using the tracking number provided.
7. International Shipping
- Currently, we only ship within India. We do not offer international shipping at this time.
- If you have specific needs for international shipping, please contact us at goldyduppatahouse@gmail.com for assistance.
8. Shipping Restrictions
We currently ship only within India. Unfortunately, we do not ship to PO Boxes or military addresses at this time.
9. Address Accuracy
Please ensure that your shipping address is correct before placing your order. We are not responsible for delays or issues arising from incorrect addresses provided by customers.
10. Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, you will be responsible for any additional shipping charges incurred to reship the package.
11. Lost or Damaged Items
If your package is lost or arrives damaged, please contact us immediately at goldyduppatahouse@gmail.com or call +91 9501279188. We will work with you to resolve the issue.
12. Contact Information
For any questions or concerns regarding shipping, feel free to reach out to us:
- Address: Old National Hwy 15, Dhariwal, Punjab 143520, India
- Contact Person: Dhruv Mahajan
- Phone: +91 9501279188
- Email: goldyduppatahouse@gmail.com
Thank you for shopping with Goldy Duppata House!